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Motorola Defi 1

$149.99

Motorola Defy MB525 Unlocked Cellpho...

Motorola

Best Price $128.99
or Buy New $149.99

Most Helpful Customer Reviews

24 of 25 people found the following review helpful

5.0 out of 5 stars Great Phone once Access Point and Name was set May 11, 2012

By Christopher Telemeco

Amazon Verified Purchase

When we received this phone from Amazon, my daughter was ecstatic. Phone was great, BUT she could not send or receive messages with photos. Went to T-Mobile and spent several hours with their people trying to determine the problem and fix it. The problem: the phone would not connect to a data (2G/3G) network. In the end, the T-Mobile folks declared that the phone was defective. We returned the phone through Amazon (which worked very smoothly and quickly) and purchased another DEFY through a different vendor on Amazon, and when it arrived, it had the same problem. After deciding that the likelihood of two separate vendors selling defective phones was unlikely, I did some "research" on my own and discovered that the actual problem was that the APN was not setup in the phone (actually found the settings on T-Mobile's web site). After inputting those settings, the phone works like a charm!

My only complaint about the phone is that Motorola, the vendor, or whoever is selling these phones does not include the information about setting up the APN even if that meant consumers had to contact their service providers for these settings! It was a very simple "fix" in the end, but we went through lot of unnecessary run-around to discover it.

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moving photo

canon

Motorola

$149.99

Most Helpful Customer Reviews

24 of 25 people found the following review helpful

5.0 out of 5 stars Great Phone once Access Point and Name was set May 11, 2012

By Christopher Telemeco

Amazon Verified Purchase

When we received this phone from Amazon, my daughter was ecstatic. Phone was great, BUT she could not send or receive messages with photos. Went to T-Mobile and spent several hours with their people trying to determine the problem and fix it. The problem: the phone would not connect to a data (2G/3G) network. In the end, the T-Mobile folks declared that the phone was defective. We returned the phone through Amazon (which worked very smoothly and quickly) and purchased another DEFY through a different vendor on Amazon, and when it arrived, it had the same problem. After deciding that the likelihood of two separate vendors selling defective phones was unlikely, I did some "research" on my own and discovered that the actual problem was that the APN was not setup in the phone (actually found the settings on T-Mobile's web site). After inputting those settings, the phone works like a charm!

My only complaint about the phone is that Motorola, the vendor, or whoever is selling these phones does not include the information about setting up the APN even if that meant consumers had to contact their service providers for these settings! It was a very simple "fix" in the end, but we went through lot of unnecessary run-around to discover it.

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blackberry 1

Most Helpful Customer Reviews

83 of 88 people found the following review helpful 4.0 out of 5 stars Hard working fast phone February 21, 2012 By Thomas M. Taylor I have not been this excited about a cell phone since waiting for the original iPhone one to come out. Yes, I am a early adapter. I love the huge screen. Yes it is big and to some that is a draw back, but I use my phone a lot, but rarely to make phone calls.

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